Privacy Policy of Flake Technologies BV
Effective Date: 01/03/2024
Flake Technologies BV ("Flake Technologies," "we," "us," or "our") is dedicated to ensuring the privacy and security of the personal information of individuals using our software as a service product available on our website https://www.flake.gg. This Privacy Policy provides a detailed overview of how we collect, use, share, and retain personal information, as well as the rights and choices available to our users.
1. Company Information
- Full Legal Name: Flake Technologies BV
- Address: Salesianenlaan 108 Bus 303, 2660 Hoboken, Belgium
- Website: https://www.flake.gg
- Contact: +32479157636
2. Services Covered
This Privacy Policy governs the use of our software as a service product, encompassing features, updates, and associated documentation, collectively referred to as the "Services."
3. Legal Basis
We process personal data based on the legal basis of fulfilling contractual obligations, legitimate interests, and, where applicable, user consent.
4. Types of personal data collected
We collect the following personal data:
- Name
- Address
- Payment information
Additionally, we may collect data generated by the user's interaction with the Services, such as usage patterns and preferences.
5. Sensive Information
We do not request or collect sensitive information, such as health data, religious beliefs, or other special categories of personal data. Users are expressly prohibited from submitting such information.
6. Data Retention Period
Personal data is retained for as long as users maintain an active account with us. Inactive accounts may be subject to data purging after a specified period to comply with data minimization principles.
7. Data Sharing
While we do not share data with third parties, users' acceptance of this Privacy Policy acknowledges that certain data may be transferred to our trusted service providers, such as railway.app, vercel.com, resend.com, ..., for the purpose of service enhancement.
8. International Data Transfer
Data may be transferred to countries outside the European Economic Area (EEA) for processing. Adequate safeguards, including Standard Contractual Clauses or other lawful mechanisms, are implemented to ensure the protection of personal data during such transfers.
9. User Rights
In addition to the right to request the removal of their data, users have the right to access, rectify, and restrict the processing of their personal information. Requests may be submitted to the Data Protection Officer.
10 Security Measures
We employ a comprehensive range of technical and organizational security measures, including encryption, access controls, and regular security audits, to safeguard user data from unauthorized access, disclosure, alteration, and destruction.
11 Cookies and Tracking Technologies
We utilize cookies and tracking technologies on our website for analytics purposes, allowing us to understand user behavior, identify performance bottlenecks, and continually improve our services. Users can manage cookie preferences through their browser settings.
12 Children's Privacy
Our Services are not directed at individuals under the age of 16. If we become aware of the collection of personal information from a child, we will promptly take appropriate measures to delete such data.
13 Changes to Privacy Policy
Users will be promptly notified of any material changes to this Privacy Policy via email. Continued use of the Services after such changes constitutes acceptance of the updated terms.
15. Contact Information for Privacy Concerns
For privacy-related inquiries or concerns, please contact our Data Protection Officer, Dylan De Busscher, at dylan@flake.gg.
16. Consent Mechanism
Users expressly give consent to the processing of their data when signing up on our website. This consent can be withdrawn at any time through the user profile settings. By utilizing our Services, users acknowledge having read, understood, and agreed to the terms of this Privacy Policy. If there are any objections to these terms, users are advised to refrain from using our Services.
17. Data Controller and DPO
- Name: Dylan De Busscher
- Email: dylan@flake.gg
- Contact: dylan@flake.gg