My announcement isn't sending at the scheduled time

Check your timezone settings and ensure they match your intended schedule. Verify that the announcement is enabled and not in draft mode. The bot needs proper permissions in all target channels.

Template variables aren't being replaced in my messages

Ensure you're using the correct variable syntax with a dollar sign. Variables are case-sensitive and must match exactly. Check that the variable is supported for your platform (Discord/Telegram).

Announcements aren't appearing in some channels

Verify that the Flake bot has Send Messages permissions in all target channels. Check if the channels are configured correctly in your announcement settings.

Recurring announcements stopped working

Check if the announcement has reached its end date (if set). Verify that the announcement is still enabled and hasn't been accidentally disabled. Review the interval settings for accuracy.

Message formatting isn't working correctly

Different platforms (Discord vs Telegram) support different markdown syntax. Use the preview feature to test formatting. Ensure you're using the correct markdown for your target platform.

Can't select certain channels for announcements

The bot needs appropriate permissions in channels to send announcements. Ensure the Flake bot has admin or Send Messages permissions in the channels you want to target.

back to docsannouncements

Announcements
Scheduled, recurring, cross-platform.

Compose with rich formatting, target channels on either platform, and send now or on a schedule. Edits sync everywhere, so you never copy the same post into multiple channels by hand.

discord/telegram/scheduled/recurring

01overview

What an announcement rule does

Multi-Platform Support: Send announcements to Discord and Telegram servers simultaneously
Flexible Scheduling: Schedule announcements for specific dates or recurring intervals
Rich Message Formatting: Use Discord/Telegram markdown for bold, italic, and formatted text
Channel Targeting: Target specific channels or send to all channels in your server
Template Variables: Dynamic content with server, channel, and timestamp variables
Timezone Support: Automatic timezone handling for accurate scheduling

02announcement types

Manual, one-time, recurring

Manual is the right tool for breaking news. Once is for things you know about in advance. Recurring is for the cadences your community already runs on.

flow

3 stages

01manual
Manual Announcements
Send announcements immediately when you're ready
Perfect for urgent news, event updates, or impromptu messages
02once
Scheduled Announcements
Schedule announcements for a specific date and time
Great for event reminders, product launches, or timed updates
03recurring
Recurring Announcements
Set up regular announcements on a schedule (daily, weekly, monthly)
Ideal for weekly updates, daily reminders, or regular community posts

03setup

Five steps from draft to send

The same five-step shape works for all three types. Scheduling is the only step that changes.

01
Create New Announcement
Start by creating a new announcement in your server dashboard
- 01Navigate to your server dashboard
- 02Go to the Announcements section
- 03Click "Create New Announcement"
- 04Give your announcement a descriptive name
02
Configure Basic Settings
Set up the announcement type and target channels
- 01Choose announcement type (Manual, Once, or Recurring)
- 02Select target channels (or leave empty for all channels)
- 03Configure timezone settings for accurate scheduling
- 04Preview how your announcement will appear
03
Craft Your Message
Write and format your announcement message
- 01Write your message using the rich text editor
- 02Use Discord/Telegram markdown for formatting
- 03Add template variables for dynamic content
- 04Preview your message formatting in real-time
04
Set Schedule (Optional)
Configure when your announcement should be sent
- 01For Once: Set specific date and time
- 02For Recurring: Configure interval (daily, weekly, monthly)
- 03Set time of day for recurring announcements
- 04Choose specific days of the week (for weekly recurring)
05
Review and Send
Final review and deployment of your announcement
- 01Review all settings and message content
- 02Check estimated audience reach
- 03Save as draft or send immediately
- 04Monitor announcement status and delivery

ready to configure

Open the dashboard and draft the post.

The composer keeps a draft until you save or send. Use the platform preview to catch formatting differences before they ship.

Go to dashboard

04template variables

Variables expanded at send time

Useful for time-sensitive posts and signed announcements. Variables are case-sensitive and platform-aware.

variabledescriptionexample

$servername
The name of your server/community
Gaming Community
$channelname
The name of the current channel
#announcements
$username
The name of the user (for targeted messages)
JohnDoe
$date
Current date when the announcement is sent
December 1, 2024
$time
Current time when the announcement is sent
2:30 PM
$timestamp
Full timestamp with date and time
Dec 1, 2024 at 2:30 PM

05patterns

Six patterns to copy

Six patterns operators reuse. Treat the example as a recipe, not a template.

case · 01
Server Updates & News
Keep your community informed about server changes, new features, or important updates
e.g. Weekly server updates every Friday at 5 PM, announcing new features and community highlights
case · 02
Event Announcements
Promote upcoming events, tournaments, or community activities
e.g. Schedule tournament announcements 24 hours before events with registration links and details
case · 03
Welcome Messages
Create recurring welcome messages for new members
e.g. Daily welcome posts highlighting server rules and popular channels for new members
case · 04
Maintenance Notifications
Inform users about scheduled maintenance or downtime
e.g. Schedule maintenance notifications 1 hour before server updates with expected duration
case · 05
Community Reminders
Regular reminders about server rules, events, or important information
e.g. Weekly reminders about community guidelines and how to get support
case · 06
Product Launches
Coordinate product or feature launches across multiple platforms
e.g. Simultaneous announcements across Discord and Telegram when launching new features

06troubleshooting

Common issues

still stuck

Talk to the people who wrote the code.

Support is run by the same team that ships the product. Both rooms below are watched during working hours, and answers do not go through a tier-one queue.

discordgg/flake telegramt.me/flake emailsupport@flake.gg

end of page

What an announcement rule does

Manual, one-time, recurring

Manual Announcements

Scheduled Announcements

Recurring Announcements

Five steps from draft to send

Create New Announcement

Configure Basic Settings

Craft Your Message

Set Schedule (Optional)

Review and Send

Open the dashboard and draft the post.

Variables expanded at send time

Six patterns to copy

Server Updates & News

Event Announcements

Welcome Messages

Maintenance Notifications

Community Reminders

Product Launches

Common issues

01My announcement isn't sending at the scheduled time

02Template variables aren't being replaced in my messages

03Announcements aren't appearing in some channels

04Recurring announcements stopped working

05Message formatting isn't working correctly

06Can't select certain channels for announcements

Talk to the people who wrote the code.